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faqs

Top Frequently asked questions

  • Is a GPS Tracker visible ?
    • No, GPS Trackers are installed in such a way so that they are not visible to anyone. Our Technicians ensure that the device is hidden securely.

  • What is Voice Alert ?
    • Voice Alert is a revolutionary technology in GPS Tracking all over the world. If anyone opens the door or turns your car on/off you get a call on your Mobile Phone and our operator informs you about the event. This is just like having someone sitting in your car calling you eveytime anything happens with your car.

  • Do I need to buy SIM Card ?
    • No, Sim card is provided with our GPS Tracker.

  • How do I see the location of my vehicle?
    • No software is required to be downloaded or installed for this. All you need is an Internet connection and a PC. You will login to our web application using the Internet browser from any PC to see the vehicle location on a digital map. The web application is extremely user friendly and will have you up-and-running within minutes. Additionally, you can request for the location of your vehicle by sending an SMS with the registration number of your vehicle to our number and in a return message, we send you the location. Further, you can also view the location of your vehicle on a map on your GPRS enabled mobile phone.

  • What is the warranty of the device?
    • It is 12 month offsite from the date of installation/activation against manufacturing defect. The warranty will be void in case of any tampering.

  • Can I install the Tracking Device myself ?
    • We would recommend this device to be installed by a trained professional of the company. You can install this device if you are fully aware of the wiring in a car.

  • Can I check my car on mobile ?
    • Yes, you can visit our website via mobile to check the status of you car. Also to check location of your car your can send an SMS by typing LOCATE and sending it to 56767 ( This option works only in India ) .

  • What Maps do you use ?
    • Our system uses Latest Google Maps Version 3. These are the best in the industry so far.

  • Is it difficult to install?
    • It is easy to install for somebody who is handy. The GPS vehicle tracker needs to be placed under the dashboard (with zip ties) and the antenna needs to be placed with a view to the sky. The installation guide provides easy to follow instructions. Most customers are able to install the tracker in under an hour. If you are not particularly handy then most automotive garages can install the GPS tracker for around $75. If you need assistance, please contact us.

  • How are vehicle components installed? Is there more than one option?
    • Vehicle components may be installed using any of the following options:
      a- Self installation with detailed self-install kit and help desk support
      b- Certified dealer installation or manufacturer installation
      c- Also train key employees to ensure complete transfer of knowledge.

  • Do you have fuel sensors for Trucks ?
    • Yes, We have customized fuel sensor for Indian Trucks with sizes starting from 12 inches upto 28 inches.

  • How GPS base tracking system works?
    • A vehicle tracking system using GPS obtain the location, speed, direction and time data made available via satellite from the Global Positioning System to the GPS receiver unit installed in a vehicle and transmits it to a central computer (Server) connected to a private GSM network or the Internet.

  • What if anyone disconnects the tracker ?
    • Don�t worry , in case of disconnection you will get sms alert on your registered mobile also our GPS Tracking systems will draw power from their internal battery which can last upto 4 hours to 5 days or more.

  • Is there a mobile app for Mtlit?
    • Now available and streamlines data entry on any internet-connected device. You can access this through a web browser automatically by going to Mylit.in or Google Play Store and Apple Store.